Your credit report is the file. Your credit score is a calculation run on that file. Checking the report is therefore the more useful habit, and it is the only way to find errors and fraud.
Get the reports
Go to AnnualCreditReport.com. It is the only site authorized under federal law to provide your free reports from Equifax, Experian and TransUnion. Sound-alike sites exist, and some of them sell subscriptions.
You verify your identity, then choose which bureaus to pull. The three nationwide bureaus have made free weekly online reports available, so you do not have to ration them.
Checking your own report is a soft inquiry. It does not affect your score, no matter how often you do it.
A practical rhythm: pull one bureau every few months, rotating through all three, so you see a fresh file several times a year. Pull all three at once if you are about to apply for a mortgage, or if you suspect fraud.
Specialty reports also exist, covering banking history, rentals, insurance claims and employment screening. You are entitled to those too, from the companies that produce them.
Read it in four passes
1. Personal information
Names and variations, current and former addresses, dates of birth, employers, phone numbers.
An address you have never lived at is one of the clearest early signs of identity theft, because a fraudster has to route statements somewhere. Report anything you do not recognize.
2. Accounts
For each account, check: the creditor, the account type, the date opened, the credit limit or original loan amount, the current balance, the payment status, and the payment history month by month.
Look for accounts you did not open, limits reported lower than they actually are, balances that look wrong, and a "late" marker in a month you know you paid. A single mis-reported 30-day late can matter, since payment history carries the most weight in scoring.
3. Inquiries
Hard inquiries appear when you applied for credit. Soft inquiries include your own checks and promotional prescreens.
An application you did not make is a red flag worth acting on immediately, even if no account followed.
4. Collections and public records
Collections should show the original creditor and the amount. Confirm the debt is yours, that the amount is right, and that it has not been sold and listed twice by two agencies.
When you find an error
- Write down the specifics: which account, which field, what is wrong, and what the correct information is.
- Gather proof: statements, payoff letters, payment confirmations.
- Dispute with the bureau, online, by mail or by phone. Mail with a return receipt gives you a clean record, and you should send copies rather than originals.
- Dispute with the company that reported the item, separately. Correcting the source prevents the error reappearing on the next monthly update.
- Expect a response, generally within 30 days of the bureau receiving your dispute, though the window can extend if you add information mid-investigation.
- Re-pull the report afterward to confirm the fix, and check the other two bureaus for the same error.
- Escalate if needed by submitting a complaint to the Consumer Financial Protection Bureau, which forwards it to the company and requires a response.
If the information is accurate, no dispute will remove it. You can add a brief statement to your file explaining your side, which a human underwriter may read.
If the problem is fraud rather than error
Accounts you never opened are identity theft, not a clerical mistake. Start at IdentityTheft.gov to get an Identity Theft Report, then freeze your files at all three bureaus. The full sequence is in how to protect yourself from identity theft, and the warning signs are listed in how to know if your identity has been stolen.
Next steps
Once the file is clean, the scoring factors become actionable. See how credit scores work for what the models read, and how to improve your credit score for the order of operations.
Frequently asked questions
Is AnnualCreditReport.com really free?
Yes. It is the only site authorized under federal law to provide free credit reports from Equifax, Experian and TransUnion, and the three bureaus currently offer free weekly access through it.
How long does a credit report dispute take?
Bureaus generally have about 30 days to investigate a dispute after receiving it, though the window can extend if you submit additional information during the investigation.
Will disputing an error hurt my credit score?
No. Filing a dispute itself does not affect your score. If the disputed item is corrected or removed because it was inaccurate, your score may improve as a result.
What is the difference between a credit report and a credit score?
Your credit report is the underlying file of accounts, inquiries and personal information. Your credit score is a number calculated from that report at a given moment. Checking the report is what lets you find errors and fraud; see how credit scores work for what the score calculation reads.
Can I dispute accurate information on my credit report?
No. Disputes only remove information that is inaccurate, incomplete or unverifiable. Accurate negative information stays for its normal reporting period regardless of a dispute.